Call Center Associate - #1740269

NBT Bank


Date: 03/10/2021
City: Munnsville, NY
Contract type: Full time
NBT Bank
Oneida or Norwich New York

Responsibilities

Responsible for addressing a wide range of customer questions. Maintains effective customer service and sales skills in order to conform to service standards and measured goals. Will facilitate both inbound and outbound calls. Works to resolve a variety of customer inquires in a timely and complete manner. Complies with all relevant policies and regulations and ensures that all security measures and controls are adhered to

Auto req ID

5172BR

Type of Employment

Full-Time

Department

Call Center

Education/Experience

  • High school diploma or GED
  • Customer service and/or sales experience helpful

Skills and Abilities

  • PC skills to include MS Word and Excel
  • Strong communication and interpersonal skills
  • Basic sales skills
  • Must have a positive attitude, adaptable to change, and willingness to work in a team environment

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